All of the following are genuine written compliments received by Ideal Home Care Solutions. All names and addresses are withheld to respect our clients privacy:
" Please pass on my thanks to the carers for the wonderful care that your company is providing to my Mother. I am now able to go to work each day knowing that Mum will be well cared for and that puts me at ease.
Working at a local hospital, I wish that the care provided there could always be to a similar standard. I would like to highlight Brain, Geraldine, Sonia and Ian in particular for special praise "
" I am thrilled with the difference your care company has made to my Mother in laws quality of life. She has her “sparkle back!” Since she has been unable to leave her flat unaccompanied to go about her business, she has been feeling “old and useless”. I contacted Ideal Home Care Solutions on recommendation and once we met her Carer, I knew everything was going to be fine. Mum has really bonded with her Carer and thinks of her as a friend”. Well done! I feel a weight has been lifted off my shoulders. "
" I would just like to say a huge thank you to all the staff that currently look after one of my tenants. The difference your care has made is wonderful; I wish other care company's could take a leaf out of your book! Mrs. B is a lovely, elderly lady who tells me each time I see her how nice the carers are and that nothing is too much trouble for them. In a perfect world, I would have your company look after all my other vulnerable tenants. Once again, thank you so much for your ongoing help. "
" I am very happy with the care being provided by your company. I have built a good rapport with the care workers and have been able to talk with them about any issues or concerns and these have always been resolved in a timely manner. "
" Thank you so much for looking after Mum and Dad over the past few years. You always managed to get the right balance between efficiency and professionalism and genuine care and thoughtfulness. I always knew that Mum and Dad were safe in your hands. Please pass on our sincere thanks and appreciation to all the carers – they were all so good. "
" A few weeks have passed since our dad passed away and the family have had time to reflect on the care you provided for him in his last few months. The standard of care and help you gave was truly excellent, he spoke so fondly of all of his carers. He never stopped talking about his wonderful carers and how he looked forward to them coming every morning. "
" I am very happy with the care being provided which is enabling me to manage my daily living tasks and also to access the community to get shopping, pay bills and meet friends. I get on really well with my carer and my quality of life and independence has improved greatly since receiving a care package from Ideal Home Care Solutions. "
" My Grandmother and I were so pleased to have had care provided by them. Their manner and professionalism was second to none. Unfortunately my Grandmother has had to go into a Residential Home as her needs have increased greatly. I am very pleased with the company and would recommend their Carers to anyone who's reliant on a service for a loved one. "